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CANAL OF COMPLAINTS

Fundación Recover has a Complaints Channel, included in its Code of Ethics, At the disposal of employees, volunteers, donors, suppliers, partners… to identify irregular behaviors within our Foundation. To this end, the following tools are provided:

 

Communication It can be carried out anonymously, Whenever the complainant so wishes. Identification is therefore not mandatory and is requested only to enable the follow-up of the complaint to be reported.

In any case, Fundación Recover guarantees the confidentiality from the complainant, which cannot be communicated without their consent, unless it is necessary to transfer them to administrative or judicial authorities, provided that they are required as a result of any procedure arising from the subject of the complaint.

The Channel of Complaints is exclusively directed at collecting complaints on irregular conduct at the Foundation, being analyzed and processed in accordance with the regulations established in the regulations of the Foundation. Code of Ethics.

Suggestions, comments or inquiries of any other kind can be sent via info@fundacionrecover.org.

Mauritania

2.6 Doctors/10,000 Inhabitants

Resource 8

From 2026

1 health centre supported

Cardiovascular Risk Campaign and Telemedicine

Incidence in 6,000 people

Namibia

5.5 Doctors/10,000 Inhabitants

Resource 8

From 2026

2 healthcare centres supported

Equipment, maternal and child health, and Telemedicine

Incidence in 7,000 people

Namibian Village

Sahrawi refugee camps

Population > 200,000

0.5 Doctors/1000 Inhabitants

Resource 8

From 2025

2 health centres supported

Telemedicine, infrastructures

Incidence in 13,000 people

Sahrawi camps - kindergarten

Spain

6.21 Doctors/10,000 Inhabitants

Resource 8

Since 2007

Resource 7

1,024 health and management volunteers, and non-health volunteers, offering their expertise

8 partner hospitals in the country

Resource 9

More than 90 companies/entities have collaborated with their projects

Tanzania

0,1 Doctors/10,000 Inhabitants

Resource 8

Since 2018

1 health centre supported

Operating theatre and other equipment, volunteering, telemedicine

Incidence in 10,140 people

Uganda

1,6 Doctors/10,000 Inhabitants

Resource 8

Since 2023

1 health centre supported

Telemedicine

Uganda context photo

South Sudan

0,4 Doctors/10,000 Inhabitants

Resource 8

Since 2023

2 health centres supported

Ophthalmology campaigns

Incidence in 15,000 people

Mobile Clinic H Yambio South Sudan

Republic of Chad

0,6 Doctors/10,000 Inhabitants

Resource 8

Since 2018

1 health centre supported

Grants for laboratory training and equipment, nutrition unit and patient intervention in Spain

Incidence in 10,000 people

Image source: CC BY 2.0, Link

Equatorial Guinea

3,5 Doctors/10,000 Inhabitants

Resource 8

Since 2023

3 health centres supported

Telemedicine

Incidence in 1,000 people

Guinea Ecautorial context photo

Cameroon

1,24 Doctors/10,000 Inhabitants

Resource 8

Since 2007

71 health centres supported

Resource 10

Hospital management, electricity, water and sanitation infrastructure, health campaigns (child malnutrition, cervical cancer, cardiovascular risk, malaria, sickle cell disease), equipment (operating theatre, laboratory and physiotherapy equipment, X-ray machines, ultrasound machines, electrocardiograms, incubators, dental chairs, ambulances, etc.), training scholarships in Spain and Africa, telemedicine, intervention of 63 patients in Spain.

Incidence in 998,218 people

cameroon

Burundi

0,65 Doctors/10,000 Inhabitants

Resource 8

Since 2024

1 health centres supported

Reference anatomical pathology laboratory

Incidence in 78,031 people

Democratic Republic of Congo

3,7 Doctors/10,000 Inhabitants

Resource 8

Since 2017

7 health centres supported

Training in Spain, laboratory equipment, drinking water, photovoltaic energy and telemedicine

Incidence in 30,500 people

congo

Photo by Russell Watkins, Department for International Development

Burkina Faso

1 Doctor/10,000 Inhabitants

Resource 8

Since 2007

3 health centres supported

Intervention for cardiac patients in Spain, telemedicine

Incidence in 60,000 people

Pielá - water well - Burkina Faso

Côte d'Ivoire

1,6 Doctors/10,000 Inhabitants

Resource 8

Since 2017

23 health centres supported

Telemedicine, hospital management, maternal and child health, mental health, sickle cell disease, diabetes

Incidence in 148,000 people

côte d'ivoire context

Benin

0,62 Doctors/10,000 Inhabitants

Resource 8

Since 2018

2 health centres intervened

Maternity infrastructure, drinking water, energy, ultrasound equipment, management

Incidence in 20,850 people

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